New windows and doors improve comfort, cut energy bills and add long-term value to your home. Hale Windows Austin pairs proven product lines with our own installing crews for lasting performance - and a price we put in writing.
Choose your installer
The unit is half the job - the install is the other half. Our own background-checked crews measure, set, seal and insulate every opening, and they know the lines we quote inside and out because they install them every week.
Select the right products
Compare styles, materials and glass packages side by side until the fit is right for your rooms, your budget and your goals. The product-line comparison below is the place to start.
Prepare your home for install
Before install day we walk you through a short checklist - furniture pulled back, treatments down, a clear path to each opening - so install day is watch-it-happen, not scramble.
Compare the Lines We Quote
Every project is priced on the same lines, side by side - the price indicators below are relative, and your consultant shows exact numbers on your actual openings.
PGTThe line Florida homeowners arrive naming - the most Miami-Dade certifications in the industry$$$
- More Miami-Dade NOA certifications than any other line we quote
- WinGuard, EnergyVue and ClassicVue Max systems built for every wind zone
- 99% on-time delivery keeps your install date on the calendar
CGIThe heavyweight impact line$$$$$
- Large-missile impact ratings for the strictest wind zones
- Architectural-grade aluminum with commercial-depth frames
- The line we quote when protection is the whole point
CWSThe Florida value pick$$
- Vinyl systems built in Florida for Florida codes
- Strong energy packages at the friendliest price point
- The smart start for whole-home replacements on a budget
ESWSlim lines, big glass$$$$
- Narrow-sightline aluminum for modern elevations
- Oversized openings and floor-to-ceiling glass
- Impact-rated without the bunker look
ECOThe aluminum impact workhorse$$$
- Miami-built aluminum impact systems
- A strong price-to-protection ratio for coastal homes
- Proven inventory lines with short lead times
CGI Sliding & Patio Doors: The Austin Owner’s Guide
We stock and install CGI-compatible sliding and patio door parts across Austin, with most roller, track, and handle swaps running $185 to $520 installed and finished same-day. The typical call starts the same way: a door that used to glide now takes a hip-check to move, or it’s grinding over the track like there’s gravel caught in it. Homes from Circle C to Mueller see this constantly, partly because Austin’s clay soil shifts and partly because our spring pollen finds its way into every roller housing. CGI builds a stout door, but the moving parts wear like any other, and when they do, the door usually tells you before it fails completely.
Which CGI Models This Applies To
CGI’s sliding and patio door line runs through several series you’re likely to see in Austin: the Estate Collection, the Estate Series, and the CGI sliding glass door product line that pairs with their impact-rated window packages. The compatibility gotcha that trips up a lot of homeowners is the roller assembly. CGI uses a specific stainless-steel roller wheel size on most Estate Series doors, and a generic big-box roller that’s a quarter-inch narrower will fit the housing but sit cocked in the track, so the door feels fine for two weeks and then starts dragging. The tag is usually on the door’s edge or the top rail, and it’s worth pulling the door panel and reading it before you buy anything. We do OEM parts for CGI doors when the door is newer, and for Austin homes with older CGI builds, we’ll match a quality aftermarket equivalent that meets the original spec rather than making you wait on a back-ordered factory part.
Hale Windows & Doors is an independent service provider and not affiliated with CGI. We also stock parts for PGT, CWS, and ES Windows doors, which helps when someone has a mixed install.
Signs Your CGI Sliding & Patio Door Is Failing
- You’re using your body weight to open it. The rollers have flattened or the bearings are seized. CGI doors are heavy, and a door that won’t move freely is riding on the track instead of the wheels, which scores the aluminum and turns a $200 roller swap into a track replacement.
- It sounds like a zipper when it slides. Debris, worn roller edges, or a bent track. Austin’s cedar pollen and fine limestone dust work into the roller assembly and act like sandpaper.
- The door drops or sags at the handle side. The adjustment screw on the roller assembly has backed out or the roller housing is cracked. Left alone, the door will start dragging the track hard enough to wear a groove into it.
- You can see daylight under the door when it’s closed. The weatherstripping is compressed flat or the panel has settled out of square. In Austin’s summer, that gap is money leaking out of the house, and in January it’s the draft you can’t find.
- The lock doesn’t engage without lifting the door first. The panel is misaligned, usually from a failed roller. A CGI door’s locking pin is jigged for a specific reveal, and once the door is off-level, the lock stops lining up.
Replacement Cost & What’s Included
In Austin, expect the following ranges for CGI sliding and patio door parts installed by us:
- Roller assembly replacement (both panels): $185 to $380. Includes new stainless-steel rollers, track cleaning, and re-leveling the panels.
- Track replacement (single door run): $260 to $475. Includes matching the original track profile, new hardware where the old fasteners are stripped, and realignment.
- Handle and lock set replacement: $145 to $295. Includes re-keying the lock cylinder if you need it, and adjusting the strike plate so the lock engages without force.
- Weatherstripping and seal replacement (full perimeter): $160 to $340. Includes removing old adhesive, prepping the rail, and installing a compression seal rated for Texas UV exposure.
What moves your price: whether the door is an Estate Series (tight tolerance, premium rollers) or an older standard model, whether the track has been damaged by a failed roller, and whether the door needs structural re-shimming. Every quote is a written, line-item price before we touch the door, and the repair carries a written guarantee. If it fails within the covered period, we come back and fix it free.
DIY or Call Us?
You can safely do a few things on your own: vacuum the track thoroughly, inspect the rollers for flat spots by lifting the panel slightly and spinning each wheel by hand, and check the weatherstripping for tears. What we’d caution against is pulling a CGI door panel off its track as a DIY project. These are impact-rated doors carrying a lot of glass weight, and when they come off the track, they want to fall forward. We’ve had Austin homeowners call us after a panel went sideways in the frame and cracked a tile floor or, worse, pinned someone’s leg. If the door is sagging, grinding, or fighting you, call us at (254) 736-6486 and let a technician put eyes on it.
FAQs
In Austin’s dust and pollen load, CGI rollers typically last 8 to 12 years before the bearings start to bind, and we recommend replacing them at the first sign of drag rather than waiting. Doors that run on a dirty track will shorten that to 5 or 6 years. Call (254) 736-6486 and we can tell you over the phone whether it sounds like a roller issue.
Sometimes, and we’ll always choose the cheaper reliable fix. A roller that’s just loaded with debris can be cleaned and re-lubricated; a roller with a flat spot or a cracked housing needs replacement because no amount of cleaning puts metal back. The estimate will name the actual condition we found.
Most roller, handle, and weatherstripping jobs on a CGI sliding door take one to two hours on site, and we carry common CGI-compatible parts on the truck so we’re not running across Austin mid-job. Anything requiring a custom track order adds a few days for the part to arrive.
We stock the most common CGI roller sets, handles, and weatherstripping profiles on the truck, and we can source OEM CGI parts for newer doors when the factory part is what the door needs. For older CGI models where the OEM part is back-ordered or discontinued, we source a quality aftermarket equivalent that matches the original spec.
If your CGI sliding or patio door is dragging, grinding, or not locking, call Hale Windows & Doors at (254) 736-6486 for a free estimate. You’ll get a written price before any work starts, and every repair is backed by our written guarantee and the 365-Day Done Right Promise.
Written by Spencer Odell, Owner, Hale Windows Austin at Hale Windows Austin, serving Austin and nearby areas.
Six Reasons Homeowners Choose Hale Windows Austin
Laminated glass and reinforced frames hold up to wind-driven rain, hail and flying debris, so your openings stay sealed when the weather turns.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Tighter seals and insulated glass even out hot and cold rooms and stop the drafts at the frame.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.