Window Repair in Austin - Written Price Before Anything Is Ordered

Trusted Window Repair for Austin Homeowners

Our Window Repair in Austin costs between $95 and $650 for most common fixes, with simple jobs like lock replacement at the low end and full frame rebuilds at the high end. We show up knowing exactly what we’re dealing with because we’ve been repairing windows across Travis County since 2009, from Hyde Park bungalows to Lakeway stucco homes. Spencer Odell leads our Austin team with a simple rule: the price goes in writing before a single tool comes out of the truck. If you’re dealing with a sticking sash on a 100-degree afternoon in Round Rock or a cracked pane in Shady Hollow, call (254) 736-6486 and a live person answers, day or night.

Call (254) 736-6486

Window Screen Repair

Window Screen Repair means replacing torn mesh or rebuilding bent aluminum frames so your windows can actually open without letting every mosquito in Austin inside. You need it when a screen has rips from pets, hail damage from a spring storm, or frames that no longer sit square in the track. At Hale Windows Austin, we measure the opening, match the mesh type (standard fiberglass or tighter pet-resistant weave), and typically charge $45 to $125 per screen depending on size. Here’s what we cover under this repair:

Pet-Damaged and Torn Mesh Replacement

Dogs and cats destroy screens. We see it in Kyle and Window Repair - Manor constantly. You get new mesh stretched tight and re-splined into the original frame, so the screen actually keeps bugs out again instead of just hanging there like a decoration.

Bent Frame Straightening and Re-Fitting

Frames get stepped on, leaned against, and warped by direct sun. We straighten what’s salvageable and replace what isn’t, then test the fit in the window track until the screen slides without binding.

Double Pane Window Repair

Double Pane Window Repair fixes the fog, condensation, or broken seal between two panes of glass that should be airtight but aren’t anymore. You need it when the window looks permanently hazy in the middle, collects moisture between the glass layers, or has a visible crack in one pane. In Austin’s humidity swings, seal failure is one of the most common repairs we handle after the first cold front in November. Expect to pay $180 to $450 to replace the insulated glass unit (IGU) depending on window size and whether the sash needs reglazing work too. Two scenarios we handle all the time:

Fogged Glass from Failed Seals

Once the seal between panes breaks, humid air gets in and you’ll never wipe the fog away because it’s on the inside. We remove the old IGU, measure it precisely, order the correct replacement, and install it with fresh gaskets.

Cracked Single Pane in a Double Pane Setup

A rock from a mower in Wells Branch or a stray branch in Lago Vista cracks the outer pane while the inner pane stays intact. We replace the full IGU because repairing half of it just means another failure within months.

Window Repair Company

A Window Repair Company should do one thing consistently: show up when they say they will, with a price you already have in writing, and do the job right the first time. Hale Windows Austin has been that company for Austin homeowners since 2009, and no general contractor sending whoever is available that day. You need us when you’re tired of chasing handymen who don’t carry the right parts or contractors who quote one number and bill another. Our typical service ticket in Austin runs $95 to $650, and here’s why homeowners keep calling us instead of rolling the dice:

One Call Gets a Technician, Not a Callback Queue

When you call (254) 736-6486 at 2 a.m. or 2 p.m., a person answers. That person gathers the details, schedules the visit, and gives you the name and photo of the technician coming out before they arrive.

Written Quotes Stamped Before Work Begins

No pricing surprises. Ever. Whether it’s a $95 lock swap or a $650 frame repair, you approve the number in writing first. If the repair fails after we leave, the second visit is free. That’s our written guarantee on every ticket.

Window Balance Repair

Window Balance Repair replaces the hidden counterweight system inside your window frame that makes a double-hung or single-hung window stay up when you lift it. You need it when a window suddenly slams shut on its own, refuses to stay open, or feels like you’re lifting a cinder block. In Austin homes with original wood windows from the 1960s and 1970s, spiral balances and block-and-tackle balances wear out routinely, especially in houses around Hyde Park and Crestview. Pricing runs $75 to $180 per window depending on the balance type and access. Here’s what’s involved:

Spiral Balance Replacement

We remove the sash, extract the old spiral rod, measure the weight rating, and install a new balance matched to the specific tilt weight of your sash. No guessing on spring tension because we use a balance tensioning tool to dial it in.

Block-and-Tackle Balance Replacement

These are common in vinyl windows from the 1990s and 2000s all through our Window Repair in Round Rock and Hutto. We swap out the entire balance assembly and confirm the window opens smoothly through the full range of travel.

Window Frame Repair

Window Frame Repair restores the wood, vinyl, or aluminum structure that holds your glass and hardware in place when it rots, warps, or separates. You need it when you see peeling paint with soft wood underneath, daylight sneaking through gaps at the frame edges, or windows that have shifted out of square. Austin’s lake humidity near Lost Creek and the heat-baked dry spells in Jollyville both create frame problems, just different ones. Frame work runs $150 to $650 depending on how much material has to be cut out and rebuilt. We approach it two ways:

Rotted Wood Section Repair

We cut out the decayed section down to sound wood, treat the cavity with a wood hardener, build the area back with epoxy filler or a new wood splice, then sand, prime, and seal. It’s a permanent fix, not a spackle job.

Loose or Separated Frame Re-Securing

Frames pull away from the rough opening over time. We re-shim, re-level, and secure the frame with proper fasteners, then insulate and seal the gap to stop drafts and water intrusion.

Broken Window Repair

Broken Window Repair removes the shattered or cracked glass, cleans out the old glazing compound, and installs new glass cut to the exact size of your opening. You need it immediately after impact damage from a storm, a baseball from the neighbor’s kid in Manor, or a break-in attempt. A broken window is a security issue and an emergency in the August heat just as much as in a January cold snap. Repair costs in Austin typically run $120 to $400 for standard sizes; larger panes like picture windows go higher. Here’s what we handle:

Single Pane Glass Replacement

For older homes in central Austin with wood sash windows, we carefully remove the old glazing points, clean the rabbet, set the new pane in fresh glazing compound, and tool the putty smooth. Done right, it’ll last another 30 years.

Tempered and Specialty Glass Replacement

Windows near doors or in bathrooms use tempered glass by code in Travis County. We source the correct tempered pane with the proper safety etching and have it cut and installed, not just any glass that fits.

Window Lock Repair

Window Lock Repair replaces or rebuilds the locking mechanism on your window so it actually secures your home instead of just looking closed. You need it when a lock is missing the keeper, the latch doesn’t catch, or the lock is seized so hard you can’t operate it with one hand. For older homeowners in Austin who live alone, a window that won’t lock is a legitimate safety concern, not a small annoyance. We fix it starting at $45 for basic latch replacement and up to $110 for full lock assembly work. Two common jobs we handle:

Cam Latch and Keeper Replacement

These are the small metal locks on vinyl windows. We match the manufacturer’s profile, often from PGT or CGI parts, and replace the latch, keeper, or both so the window pulls tight and stays locked.

Sliding Window Foot Lock Replacement

Aluminum sliders in 1980s-era Austin homes use foot locks that snap, bend, or corrode over time. We replace the mechanism and adjust the roller alignment so the lock engages correctly every time.

Window Crank Repair

Window Crank Repair fixes the hand-operated gear mechanism on casement and awning windows when the handle spins freely, binds up, or the window won’t open or close properly. You need it when you’re cranking endlessly and the sash barely moves, or the crank folds out but grinds every turn. Casement windows are common in Hutto and Pflugerville builds from the early 2000s, and we’ve seen every failure mode on those operators. Repair runs $65 to $160 depending on whether the operator needs replacement or the track needs re-lubrication and adjustment. Here’s what we get into:

Casement Operator Replacement

We remove the old crank assembly, match it to the window manufacturer, and install a new operator with the correct arm length. If only the handle is stripped, we replace just the handle and save you the difference.

Sash Track Cleaning and Re-Alignment

Sometimes the crank works fine but the sash is binding on a dirty, bent, or misaligned track. We clean the track, straighten the arms, re-lubricate the hinge points, and test the full swing of the window.

Brands We Service

We service and repair windows from PGT, CGI, and a long list of other manufacturers on a regular basis. PGT units, especially their WinGuard impact series, show up in a lot of Austin-area homes near the Hill Country where wind and hail are real concerns. We stock replacement parts for their most common sash locks, balances, and operators, and we’ve repaired enough of them to diagnose a problem over the phone in about a minute.

CGI windows are built heavy for hurricane zones and their operator and lock hardware is specific. Our technicians know the difference between their classic and Estate Collection lines, which matters when you need the right crank handle or keeper. Whether you have PGT, CGI, or any other make in your window frames, we can match parts and complete the repair without sending you back to a big-box store for guesses.

Signs You Need a Pro Right Now

• Your window won’t stay up or keeps slamming down. The balance system is failing. Each slam puts stress on the glass, the frame joints, and the sill. A heavy double-hung sash crashing down can crack the pane or hurt fingers, and it’s a $75-$180 fix that only gets worse when ignored.
• There’s moisture between the panes. That fog you can’t wipe away means the IGU seal is gone. The insulating gas has escaped, the window’s R-value is effectively zero, and in Austin’s humid climate, the trapped moisture can promote mold growth inside the sash. Seal failure spreads; one fogged pane in a multi-pane window often means neighbors are next.
• The lock doesn’t bite. A window that won’t lock is an open invitation. Whether it’s a cam lock with a stripped keeper or a sliding window foot lock that’s snapped, a pro can match the hardware and restore the security. For homeowners who live alone or have young kids, this one should never wait.
• You have to lift with both hands to open a window. That’s a balance or track problem, not how it’s supposed to be. Forcing it bends hardware, tears out balance shoes, and stresses the frame. In east Austin’s heavy clay soils, shifting foundations multiply the strain on window frames and make a bad track worse.
• You see daylight or feel a draft around the frame. The frame has pulled away from the rough opening. Water is getting in during storms, conditioned air is leaking out all summer, and the gap provides an entry point for ants and roaches. Frame re-securing with proper sealing stops all three.

Our Process, Step by Step

1. 1
   You call and get a human. (254) 736-6486 is answered by a live person 24 hours a day, seven days a week. Tell us what’s happening with your window. We’ll ask about the type of window, what you’re seeing, and the approximate age of the home.
2. 2
   You get a name and photo before anyone drives over. Your technician is background-checked, identity-verified, uniformed, and photo-badged. You’ll see exactly who’s coming before you open the door. That’s the Threshold Standard, and we’ve run every technician through it since our first year in business.
3. 3
   The technician arrives, diagnoses, and writes a quote. We don’t give verbal numbers off the top of our head. The technician opens the window, inspects the hardware, checks the track and frame condition, and then puts a line-item price in writing. You approve it or don’t; there’s no pressure and the quote is free.
4. 4
   The repair gets done with the right parts. We bring stock for the most common window types and brands, which means most repairs are completed on the first visit. If a part needs ordering, you get a written schedule and a firm price before we order it.
5. 5
   You get a written guarantee. Every repair includes a documented guarantee. If the work fails, the second visit is free. And the whole job sits under our 365-Day Done Right Promise: if it’s not right, we make it right, no argument needed.

How Much Does Window Repair Cost in Austin?

Our Service Area Near Austin

Hale Windows Austin serves the entire Austin metro area and surrounding communities. We’re regularly in Round Rock for balance and lock repairs, in San Marcos for broken glass and screen work, and in Kyle, Manor, Hutto, our Window Repair in Buda, Lago Vista, Hornsby Bend, Lost Creek, Shady Hollow, Wells Branch, and Jollyville for everything from crank operators to full frame rebuilds. Most repair visits are scheduled within a few days; emergency boarded-up windows get same-day attention when you call (254) 736-6486.

Frequently Asked Questions About Window Repair in Austin

Schedule Your Window Repair Service in Austin Today

You’ll get a live person, a written quote before any work starts, and a photo of the technician before they knock. Call (254) 736-6486 now and tell us what’s wrong with your window. The estimate is free, the price is in writing, and if we don’t get it right the first time, the second visit is on us. Spencer Odell and the whole Hale Windows Austin team are ready when you are.

Written by Spencer Odell, Owner at Hale Windows Austin, serving Austin since 2009.